Your privacy is important to us. It is ESDI site's policy to respect your privacy regarding any information we may collect from you across our website, esdimn.com, and other sites we own and operate.

Information We Collect

• When you visit or use the website, cookies are used on an as-needed basis for the operation of the website and some information (such as your IP address, browser info, whether you are a logged in user, etc. may be used in the cookie and/or stored in the logs of the server.  
• We may collect information from you when you register as a user on the site, place an order, send us or respond to a communication such as e-mail, or participate in some other site features.  We may collect your IP address (and other information if you provide it) if you download white papers and articles from the website.
• When registering, we may ask you for your name, e-mail address, mailing address, phone number, or other information. You may, however, visit our site anonymously.
• Some features of the website may use services of third parties (such as Google) which we do not control. For example, if a map is provided by Google maps, their privacy policy would apply for their service, which we do not control.

How do we use your information?

• For functioning of the website and its features.
• To allow us to better service you in responding to your customer service or informational requests.
• Any personal information collected may be used to respond to requests, provide or carry out services, and provide follow up communications or services.
• Automatically collected information (such as server logs and other server side information) may be stored for an unspecified period of time.  Communications, phone logs, and similar may be stored for an extended period of time.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We secure website and email communications by SSL.

Do we disclose the information we collect to outside parties?

We don't sell, rent, or otherwise intentionally share personal information with others unless authorized by you.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, the updated policy will be posted on this page. Policy changes will apply only to information collected after the date of the change. We will not provide any other notice of changes if made.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 October 2023.